Issue 09 · Sep
All articles
The Brightgoal Journal · Topic guide
Growing your library
From your first 10 students to your third location — what works at every stage, and what to ignore.
GrowthProduct
3
Articles
20
Min read
GrowthApr 28
SMS that students actually read: 8 templates that work.
Open-rate data from 142 libraries on what to write, what to cut, and when to send.
8 min readBy Harvindar Singh
ProductApr 14
Pro-rata refunds without the spreadsheet.
A walkthrough of how Brightgoal calculates partial refunds, mid-cycle plan swaps and slot changes.
5 min readBy Harvindar Singh
ProductMar 17
The dashboard rewrite: what we removed, and why.
We cut 11 widgets, two whole tabs, and 38% of the JavaScript. Here's how we decided.
7 min readBy Harvindar Singh
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